presented by Pullman & Comley, LLC
Conflict management is the process of resolving a conflict or dispute by identifying and satisfying some or all of each side’s needs and addressing their interests. Knowing how to manage and resolve conflict is essential for leading an organization, managing a department, building and enhancing your interpersonal relations within your workplace, your family and community.Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.
You will be billed if cancelations are not made two business days prior to the event.