Chelsea Groton Bank Opens New Downtown Norwich Branch at Mercantile Exchange Building

GROTON, Conn. – Chelsea Groton Bank is proud to announce the opening of its new Downtown Norwich branch at the Mercantile Exchange Building, located at 55 Main Street, Norwich. This milestone marks the continuation of the Bank’s longstanding commitment to the Norwich community, where Chelsea Groton’s roots date back to 1858. 

“Chelsea Groton Bank has been dedicated to the people of the Greater Norwich area since 1858, providing financial services, supporting individuals and businesses, and contributing to the local economy,” shared Anthony A. Joyce, III, President and CEO of Chelsea Groton Bank. “The new branch at 55 Main Street represents not only our commitment to staying in Downtown Norwich but also our vision for delivering high-tech and high-touch services in a welcoming and innovative environment.” 

The newly designed space is equipped with advanced tools to connect customers to subject matter experts throughout the Bank, while also offering opportunities for one-on-one service and financial education in a comfortable setting. While many customers have adopted online banking, Chelsea Groton Bank recognizes the importance of brick-and-mortar locations and personal connections, underscoring its dedication to maintaining physical branches for personalized service. A walk-up video banking machine (VBM/ATM) is also accessible from the sidewalk. By tapping the VBM/ATM screen, a local team member can assist customers with most banking needs during extended hours. The traditional ATM can also be used 24/7 for basic transactions. 

The relocation follows the December 2024 sale of Chelsea Groton Bank’s previous Downtown Norwich building at One Franklin Square/300 Main Street to the City of Norwich. The former branch remained open through June 27, 2025, while the Bank prepared the new modern and innovative branch location a few blocks away. 

Chelsea Groton Bank is excited to continue its legacy in the heart of Norwich through its new branch at the Mercantile Exchange Building. Customers are welcome to visit the branch at 55 Main Street, where the Bank’s same downtown Norwich team members are ready to provide exceptional service and innovative solutions for individuals, families, and businesses. 

About Chelsea Groton Bank  

Based in Groton, Conn., Chelsea Groton Bank is a full-service mutually owned bank with over $1.7 billion in assets. Chelsea Groton Bank’s products and services include consumer banking, business banking, mortgage and business lending, cash management, financial planning, and financial education programming. With 14 branch locations throughout New London County, Chelsea Groton Bank also provides online and mobile banking, 24-hour telephone banking, video banking, and nationwide ATM banking for individuals, families and businesses. To learn more, please visit www.chelseagroton.com. Member FDIC. Equal Housing Lender. NMLS Institution ID 402928.