KeyBank Workshop Series "Customer Connection: Create a Community of Raving Fans Through Digital Communication"

The pandemic forced many businesses into making email their primary form of communication with clients creating a digital spiral of emotions when dealing with difficult customers. Is it possible to save client relationships and our sanity? Join Carrie to learn how you can harness the power of email in your business to create positive, long-lasting customer relationships.

About Carrie:
Carrie L. Smith is an entrepreneur, educator and More Than Just Great Dancing, Certified Coach. A dance teacher and small business owner for over 15 years, Carrie loves sharing her experience with others to help them tap into their own potential and achieve excellence. A graduate of Connecticut College, Carrie is a member of Dance Educators of America, the National Dance Education Organization and More Than Just Great Dancing, and she volunteers with SCORE. Carrie lives in downtown Hartford with her spouse and two rambunctious rescue dogs Tippy and Hugo.