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Store Manager

Posted: 01/02/2022

WESLEYAN RJ JULIA BOOKSTORE

POSITION: STORE MANAGER

LOCATION: MIDDLETOWN, CT

We are looking for a results-driven professional to supervise all operations of Wesleyan RJ Julia Bookstore. This position is responsible for planning and managing all day-to-day operations of the bookstore while supervising staff and providing customer service to students, faculty, staff, and community members. This is a great opportunity to lead and grow a dynamic retail location in its still-early years.

Wesleyan RJ Julia Bookstore offers textbooks, course materials, and trade books, technology, school supplies, clothing, regalia, and gifts. The Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver. This position works closely with Wesleyan University colleagues, the Greater Middletown community and its leaders, and the RJ Julia Booksellers operations management team.

Responsibilities:

  • Direct staff in the performance of all bookstore day-to-day operations.
  • Supervise staff and cashiering functions.
  • Complete or supervise all store opening and closing procedures daily.
  • Hire and train employees as needed. Provide ongoing training/education opportunities for staff.
  • Coordinate operational aspects which include staff scheduling, adjusting the store's physical layout, and ensuring that textbooks and merchandise are appropriately available.
  • Execute merchandising standards, promotion standards, and create displays.
  • Direct and assist in developing new policies and procedures.
  • Prepare administrative and operational reports as required. Compile data for end-of-month reporting.
  • Maintain store appearance and cleanliness.
  • Prepare and complete bookstore merchandise and textbooks for physical (manual and/or automated) inventories. 
  • Assist customers.
  • Other related duties as required.

Required Qualifications:

  • At least three years of college bookstore or retail management experience including personnel supervision, fundamental accounting, purchasing, and inventory control.
  • Significant experience using a Point of Sales-system required.
  • Leadership experience to direct and develop a workforce of sales associates/booksellers.
  • Excellent interpersonal skills essential.
  • Good organizational skills and ability to work well with the public essential.
  • Must be able to work independently.
  • Must be able to coordinate well with the bookstore accounting office and textbook managers.

To apply, please send a brief cover letter which describes your relevant experience and copy of your resume to Lori Fazio, Chief Operating Officer, at lfazio@rjjulia.com.