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Communications Specialist

Posted: 10/04/2020

Communications Specialist, External Relations

 

Eversource Energy is the largest Energy delivery company in New England. We support 3.7 million Gas and Electric customers across CT, MA and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!


Role and Scope of Position:
The Communications Specialist-Offshore Wind serves as a communications resource for an assigned Eversource business and/or specialized Eversource communications area.

 

Essential Functions:

Provides day-to-day writing and/or coordination of a variety of written communications’ assignments; conducts related research as needed.
Provides drafting (as assigned) and copy editing for stories, releases, publications, op-eds, LTEs, blogs, and other communications vehicles.
Synthesizes potentially complex information for presentation to diverse stakeholders.
Participates in assigned projects that include the element of communications and proactively develops, recommends and executes appropriate strategies for the communications’ portion of assigned projects.
Proactively seeks communications’ opportunities to increase project brand visibility and convey core Offshore Wind (OSW) project narrative.
Monitors media activity to anticipate and/or identify content opportunities.
Identifies and appropriately addresses obstacles to goal attainment as well as emerging issues within assigned areas.
Provides accurate, timely execution of activities and/or objectives and ensures positive impact on colleagues
Understands the policies, practices and processes of assigned business or functional area, continually strives for their improvement and ensures effective and safe execution.
Contributes to a productive, engaging and inclusive work environment.
Contributes to a positive, cooperative and efficient work atmosphere.
Builds and maintains strong relationships within Communications to share ideas, spearhead inter-disciplinary projects and coordinate common work efforts.
Provides superior customer service when and where required.
Contributes to a safe work environment.
Keeps Communications’ management informed of issues, impediments and progress.
Models standards of excellence including the values of Eversource.


Technical Knowledge/Skills:

Impeccable written communication skills including the ability to effectively inform, educate and influence a wide variety of audiences.
Excellent oral communications skills.
Strong tactical project management skills.
Demonstrated skill with MS Office Applications (especially PowerPoint).
Basic design skills or the ability to interface meaningfully with designers.
Ability to work effectively with various levels within the organization and with counterparts in external organizations, effectively navigating a complex – and at times fluid – interorganizational matrix.
Strong business acumen.
Strong team membership skills.
Ability to work productively in a fast-paced environment with frequently shifting and/or conflicting priorities that may require availability beyond a traditional 40+ hour work week.
“Can do” attitude with an inclination to go above and beyond to produce effective, efficient, and compelling work product.
Possesses a high degree of personal ownership and accountability.
Ability and willingness to work with a sense of urgency, autonomy and commitment to driving business results.
Strong analytical skills including the ability to draw sound conclusions and act decisively.
Ability to work effectively with various levels within and outside of the organization.
Ability and willingness to work with integrity and maintain high ethics.


Education/Experience:

Bachelor's degree in Communications, Journalism, English, Public Relations, Political Science, Public Policy, Environmental Policy, or a closely-related discipline is required.
A minimum of three (3) to (5) years of related experience in a corporate communication, agency, policy/project advocacy, or a political campaign environment is required.
Experience in planning, writing, coordinating, and executing a variety of internal and external communications products is required.
Previous industry experience in a climate-related field including transportation, solar, or wind energy also strongly preferred.

 

Licenses & Certification:

None

 

Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.

 

Leadership Behaviors and Competencies:

Set and Communicate Direction and Priorities

Know the business plan and how your role connects to it
Identify problems, issues; take responsibility for resolution
Set high standards for self; deliver quality performance
Raise ideas for improvement
Communicate, communicate, communicate

 

Build Trusting Relationships

Follow through on commitments made to manager, colleagues, and customers.
Address difficult or controversial issues and encourage others to do the same.
Have honest dialogue with others

 

Manage and Develop People

Set performance goals that align with department and company goals
Meet regularly with your supervisor/manager to discuss your performance
Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

 

Foster Teamwork and Cross-functional Collaboration

Work collaboratively within and across the organization to achieve “One Company” and other goals
Recognize and address cross functional implications of your work

 

Create a Diverse, Inclusive Workforce

Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

 

Lead Change

Proactively seek out opportunities to improve business performance and customer service.
Respond positively to new demands or circumstances
Exhibit a “can-do” attitude to support changes in priorities and work processes

 

Focus on the Customer

Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner