Host

Water's Edge Resort & Spa
Job Description

Water's Edge Resort and Spa is currently accepting applications for Host/Hostess

We are looking for a warm, friendly Host or Hostess to join our team immediately. In this important role you will be the first point of contact for our guests and must have solid organizational and people skills. You will ensure that our guests have a positive dining experience from the moment they arrive until their departure.

Responsibilities:

  • Welcome guests and engage with them in a friendly, warm manor
  • Provide accurate wait times and monitor waiting lists
  • Receive initial inquiries for private events
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Maintain clean menus and clean reception area
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Requirements:

  • Previous work experience as a Host/Hostess orWaiter/Waitress preferred
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Exceptional customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work various shifts as needed including weekends and holidays
  • Ability to stand and use stairs during entire shifts
  • High school diploma
  • Reliable transportation
  • Must be 18 years or older

We offer our our full time staff excellent benefits including:

  • medical insurance
  • dental insurance
  • paid time off
  • 401k
  • employee meals
  • employee discounts

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • High school (Preferred)
Contact Information

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